Terms & Conditions Onexbet – Terms of Use for Malaysia Betting Platform

These onexbet Terms & Conditions constitute a legally binding agreement between you as the user and the onexbet platform. By accessing, registering, logging in, or using any services provided by onexbet, you confirm that:

• You have read and understood these Terms in their entirety.
• You are at least 18 years of age at the time of registration.
• You are playing on your own behalf and not on behalf of any third party.
• You understand that sports betting and casino games involve the risk of financial loss.
• The information you provide during registration must be truthful, accurate, and up to date.

To register and use the onexbet platform, you must meet the following eligibility requirements:

• Age Restriction: You must be at least 18 years of age. onexbet does not permit anyone under the age of 18 to register or use the platform in any capacity.
• One Account Per Individual: Each individual is permitted to hold only one onexbet account. Registering multiple accounts is strictly prohibited and may result in the termination of all associated accounts and forfeiture of balances.
• Accurate Information: All information provided during registration — including full name, identification card number, date of birth, phone number, and email address — must be accurate and truthful.
• Identity Verification (KYC): onexbet reserves the right to request identity verification at any time. You may be asked to submit documents such as a copy of your Malaysian identity card (MyKad) or a valid passport.
• Password Confidentiality: You are solely responsible for keeping your login credentials confidential. onexbet will not be liable for any losses resulting from the disclosure of your password to a third party.

Onexbet supports a wide range of popular payment methods in Malaysia for our players' convenience. All deposits are processed securely using 256-bit SSL encryption.

Deposit methods accepted by onexbet:

• Touch 'n Go eWallet
• GrabPay
• DuitNow
• FPX (Maybank2u, CIMB Clicks, and other major Malaysian banks)
• Boost eWallet
• ShopeePay

The minimum deposit amount is RM5 for most payment methods. There is no daily maximum deposit limit for accounts that have completed full identity verification. Deposit credits will be reflected in your onexbet account immediately once the transaction is confirmed by the payment provider.

Onexbet is not liable for any losses or delays caused by technical issues on the part of payment providers, banking service disruptions, or factors beyond onexbet's control. If you encounter any issues with a deposit, please contact the onexbet support team with proof of transaction.

Onexbet is committed to processing all valid withdrawals promptly and securely. The following withdrawal terms and procedures apply:

• Minimum Amount: The minimum withdrawal amount is RM20 per transaction.
• Processing Time: Withdrawals are typically processed within 5–15 minutes for e-wallets and between 30 minutes to 1 hour for bank transfers.
• Identity Verification: Withdrawals exceeding RM1,000 may require additional identity verification for security and anti-money laundering compliance purposes.
• Withdrawal Methods: Withdrawals will be processed to the same payment method used for the deposit, or to a bank account registered in your name.
• Wagering Requirements: Before making a withdrawal, any wagering requirements associated with bonuses received must first be fully met.

Onexbet offers a variety of bonuses and promotions from time to time to provide added value to our members. All bonuses are subject to the following specific conditions:

• Wagering Requirement: All bonuses received carry a 30x wagering requirement on the bonus value before any withdrawal can be made, unless otherwise stated in the specific promotion's terms.
• Bonus Validity Period: Any bonus not used within 30 days of the award date will expire and be automatically removed from your account.
• One Bonus at a Time: Only one active bonus is permitted at a time. Players may not claim two or more bonuses simultaneously unless the specific promotion terms expressly allow it.
• Bonus Abuse Policy: Any attempt to abuse the onexbet bonus system — including opening multiple accounts to claim bonuses repeatedly — will result in the cancellation of all bonuses and immediate account termination.
• onexbet's Discretion: Onexbet reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice.

All bets placed on the onexbet platform are subject to the following rules:

• Valid Bets: A bet is considered valid once it has been confirmed by the onexbet system and recorded. onexbet reserves the right to reject or void any bet deemed suspicious.
• Odds and Results: All betting outcomes are final once confirmed by onexbet based on official results from the relevant governing body.
• Betting Limits: Minimum and maximum bet limits vary by sport and market type. onexbet reserves the right to adjust these limits at any time.
• Odds Errors: In the event of a technical error that causes incorrect odds to be displayed, onexbet reserves the right to void the affected bets and refund the wagered amount.
• Malaysian Sports Betting: Coverage includes the Malaysia Super League, EPL, Thomas & Uber Cup, BWF World Tour, e-sports, and more. Sport-specific rules are available in the relevant sections.

Responsible gaming is one of the core priorities of the onexbet platform. We believe that sports betting and casino gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship.

Onexbet provides the following responsible gaming tools to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Wagering Limits: Set a maximum amount that can be wagered within a given period.
• Loss Limits: Set a maximum loss amount before the platform restricts further betting for the designated period.
• Self-Exclusion: You may request a temporary account suspension (7 days, 30 days, or 6 months) or a permanent exclusion.
• Reality Check: Set a session time reminder to keep track of how long you have been playing.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. Contact the onexbet support team or visit the Responsible Gaming us for more information and support resources.

The following actions are strictly prohibited on the onexbet platform and may result in immediate account termination and legal action:

• Using automation software, bots, or any unauthorised tools to play or place bets.
• Colluding with other players to manipulate game outcomes or exploit system vulnerabilities.
• Opening multiple accounts to circumvent restrictions or claim bonuses more than once.
• Using a credit card or payment method belonging to another person without valid authorisation.
• Any activity related to money laundering or the financing of illegal operations.
• Sharing your account credentials with others or allowing another person to use your account.
• Abusing the customer support system by submitting unfounded complaints or engaging in disruptive behaviour.

Onexbet provides the platform on an as-is basis and makes no guarantee of uninterrupted availability. onexbet shall not be liable for:

• Any financial losses arising from betting or gaming activity.
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any indirect, incidental, or consequential losses arising from the use of the onexbet platform.

Onexbet reserves the right to suspend or terminate any user's account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• Submitting false information during registration or the KYC process.
• Fraudulent activity, money laundering, or any other illegal activity.
• Account inactive for more than 12 consecutive months.
• Account closure requested by the user.

If your account is terminated due to fraud or a breach of these Terms, any remaining balance may be forfeited in full by onexbet. For terminations arising from other valid reasons, any eligible balance will be returned to you once the verification process is complete.

Onexbet collects and processes your personal data for the purposes of service delivery, identity verification, fraud prevention, and compliance with applicable laws. How we manage your data is explained in detail in Privacy Policy onexbet.

In summary, onexbet is committed to:

• Protecting your personal data using the latest encryption technology.
• Not selling or sharing your personal data with third parties for marketing purposes without your consent.
• Complying with all applicable data protection laws.
• Giving you access to your data and the right to request corrections or deletion.

Onexbet reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments take effect immediately upon publication on the onexbet website. It is your responsibility to review these Terms periodically.

Onexbet will endeavour to notify members of any material amendments via email or in-platform notification where practicable. However, continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.